![]() When a tenant alerts you to an issue, you should respond. So, as long as it’s not due to tenant negligence or abuse, the landlord will have to pay for repairs or resolve issues related to: pest infestations, broken locks, plumbing, electrical, mold, and heating. According to law, landlords are responsible for maintaining the structural integrity of their rented property. The Landlord’s ResponsibilitiesĪ landlord’s responsibilities are outlined in Chicago Residential Landlord Tenant Ordinance (CRLTO) Section 5-12-070. There’s nothing worse than having to nag a landlord to get something fixed. Tenants appreciate landlords who resolve maintenance issues. Of course, open and honest communication is paramount. Allowing the tenant to handle the repair themselves and have them forward you the bill.Using your own contractor and footing the bill. ![]() Using your own contractors and forwarding the bill to your tenants.When it comes to paying the charge of repairs, you generally have three options, depending on your contract and the scale of the repair: ![]() A landlord should openly communicate their policies, so you’re both on the same page.Īs a rule of thumb, a landlord should request and have it written in the lease that no major repairs are to be made without their consent. If it doesn’t, you can request it to be put in writing. The contract should clearly specify who is responsible for what. Check The Lease Agreementĭoes a tenant have to pay for repairs? Yes, for certain ones, but only if stipulated in the lease or rental agreement. Of course, one hopes you would communicate the issue to your landlord when faced with repairs that need urgent attention or have the potential to escalate. If the tree’s roots become problematic, causing the boundary wall to crack, you’ll be responsible for fixing it. Hypothetically, let’s say there’s a large tree outside your home that you’ve agreed to look after. If a tenant has agreed to these terms and fails to perform maintenance on the property, and something goes wrong as a direct result of their negligence, they are expected to shoulder the cost. Depending on the property, they may agree to additional maintenance like maintaining a garden, for instance. It’s generally expected that tenants will keep the property clean and tidy. To protect the interests of both parties, a tenant and landlord will sign a lease or rental agreement before the tenant moves in. In summary, a landlord must ensure their property complies with health and safety standards, including the provision of running water and a proper heating system. The Chicago Residential Landlord-Tenant Ordinance (RLTO) stipulates the rights and responsibilities of each party. To report a problem with residence hall and apartment laundry equipment, please contact CSC ServiceWorks.Composed of state statutes and common law, Landlord-Tenant Law governs the rental of commercial and residential property. Vending Machinesįor refunds and problems with the snack and beverage vending machines in your residence halls, please contact DePaul Student Centers or contact their information desk at (773) 325-7346. Computer & Phoneįor problems with phones, data jacks, and university computer systems, please contact the Help Desk. To submit a self-service incident, users may visit and select “Get Help” or call the Help Desk directly at (312) 362-8765. 5 p.m.) emergency issue in your room or apartment, please visit the area offices page to learn which office specializes in solving issues for your hall/area. To report an after-hours, weekend, or holiday emergency maintenance issue, please call Public Safety at (773) 325-7777. 4:30 p.m., please call your area office or the Department of Housing office. To report an emergency maintenance issue Monday through Friday 7:30 a.m. NOTE: Students who need assistance lofting their bed should not submit a work order until they have officially moved on campus. Room Repairs - Emergency Maintenance Issue & After Hours To report non-emergency general maintenance and repair issues, as well as appliance, room key issues, lost room keys, cable TV, or furniture issues in your residence hall room or apartment, please submit an online work order to Facility Operations. To ensure the quickest possible service, please contact the appropriate university department from the list below: Room Repairs
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